We get a lot of questions regarding the property. Here is a list of questions (along with the answers) to our most frequently asked about items. If you have additional questions not found here, please don't hesitate to contact us and ask away!
What items are provided at Sugar Beach?
A. Is there a TV available?
YES, there are TV's in every room offering Netflix and Amazon Prime service.
B. Is there wireless internet available?
YES, WIFI is open across the property and the Passcodes for either SB Guest or SB Villa is 11111111(eight 1s)
C. Do you have a telephone?
There is no wired telephone on the property, there is extensive cell coverage across the island. We do offer a list of emergency contacts and Manager Kim is close by if ever needed.
D. Do cell phones work there?
YES – pretty much all major United States carriers, although you may have to pay for roaming.
E. Do you have a kitchen?
YES. We have a full kitchen in the main house and a full separate kitchen house that offers everything a chef would need to turn out 5 star meals.
F. Do you have anything to play music there?
YES. We have a blue tooth music system that is wired throughout the main house and a bluetouth speaker in the kitchen house.
G. Do you have a coffee maker, coffee grinder and a blender?
YES we lover our coffee too and provide an espresso machine, Nespresso, coffee makers and milk frother.
What Services can you get at Sugar Beach Villa?
A. Is there a boat available to rent?
YES, we can offer a 30 ft Dozi with twin 350's. The Donzi is available to rent for $1,650 per day for local excursions and $2,500 for trips to Staniel Cay (Swimming with the pigs, Iguanas, James Bond Gratto, swimming with the sharks) these prices includes captain and fuel. If you would like to rent and captain your own boat, the daily rentals are $800 for a 24ft and $1,000 26ft, gas not included. Pls ask Kim to book whatever you desire. Please keep in mind boating in the Exuma waters is extremely hazardous due to the shallow waters and reefs. Even the most experienced boaters have had serious issues.
B. Do you provide a ride to and from Sugar Beach Villa?
YES, Our Manager, Kim will arrange transportation to get you to and from the airport. Taxis range from $80 to $120 form the airport. Car rentals can also be arranged with Kim at approx. $80 to $100 per day. There are several car agencies at the airport.
C. Can we get food at the Villa?
YES, please email us with your needs and we can pre-stock the refrigerators with food and beverages. We charge a $100 - $200 service fee plus the cost of the groceries depending on the extent of the shopping and alcohol requested.
D. Can you provide babysitting services?
YES , babysitting charges are $25 per hour.
E. Do you provide housekeeping services?
YES. We actually require you have at least 2 to 4 days per week of housekeeping services, depending on the size of your party. However, if you desire additional or daily cleaning services, please let us know and we will be glad to set that up for you. Cleaning services are $150 per day.
F. Do you have anyone to cook for us?
YES. We have staff that can come and cook for you. They know the basics and are great at cooking up all the local flavor. One of the best experiences at Sugar Beach is to go out on the boat and bring back lobster, conch, and fish for the staff to prepare for you! Dinner for up to 8 people is $250 plus cost of groceries.
G. Who is available to answer questions or address our needs if any should arrise?
We have our manager Kim, who is always available to answer your questions. Please use Kim as your guide to get the most out of your Stay!
H. How do we pay for additional services?
We ask that you pay for the required days of maid service as part of your deposit and payment of the villa. However, all other additional services can be paid directly to our staff. You can pay as you go, or pay in one lump sum at the end of your stay. What ever is most convenient for you. Of course if you would like to pre-pay for services, we will accommodate that as well.
I. Do we tip the staff, if so what amount?
We by no means require you to tip the staff. But, if you are pleased with the services rendered, the staff would very much appreciate it. On average our renters have left between 5-10% of the stay or service rendered.
IF YOU HAVE AN ADDITIONAL NEED NOT LISTED HERE, PLEASE LET US KNOW AND WE WILL DO OUR BEST TO PROVIDE THAT SERVICE TO YOU. WE STRIVE TO MAKE YOUR STAY AS ENJOYABLE AS POSSIBLE!
What other information should I know?
Like many locations, and all over the Bahamas, we do have no-seums (very tiny mosquito like bugs). They come out at dusk and linger till dawn. We suggest you bring lightweight long sleeve shirts and pants for the evening if you plan to sit outdoors. You can also bring bug repellant if desired, but most find it not necessary. If you stay in the breeze and wear clothing that covers your skin, most people have no issue whatsoever. We also advise keeping any windows and doors that don't have screens closed so they don't get into the house.
We have 2 very adorable and very friendly dogs named Dusty and Lucky, both are local rescues that live on the property. They belong to us and are taken care of by our staff. They shouldn't get in your way and if anything will only make your stay more fun!
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